1 - How do I know if you have received my order?
2 - When will you send out my package?
3 - Do prices on the website include postage?
4 - What postage methods do you use?
5 - How much can I expect to pay for postage?
6 - What if I want to insure my parcel?
7 - How long will it take for my package to arrive?
8 - What happens if my parcel is lost in the post?
9 - Do prices shown on the website include VAT?
10 - Do I have to pay VAT?
11 - Can I pay by credit or debit card?
12 - What payment methods do you accept?
13 - Is it possible to place an order by phone or fax, i.e. not through the website?
14 - Can I listen to audio samples of records?
15 - Can I be removed from your mailing list?
16 - Can I cancel my order?
17 - Can I return goods if I’m not happy with them?
18 - What does the , & mean next to the product in the main product listing?
19 - I am a shop or distributor & want to order at wholesale prices. How do I do this?
20 - Do you use cookies? What is a cookie?
21 - Do you pass personal information on to third parties?
22 - Can I pay in a Non UK currency?
23 - I am receiving your mailing list emails, but I didn't subscribe to the mailing list. Why?
24 - I don't know how many £'s (UK Pounds Sterling, GBP) there are to my own countries currency?
25 - I'm putting products in my basket, but when I go to the checkout they disappear! What's wrong?
26 - I can't hear the audio, even though the headphone & graphic EQ symbol is appearing. What can I do?
























12 - What payment methods do you accept?
We accept all major credit & debit cards (see above), & we also accept payment in the form of cheques, international money orders, bank transfer, postal orders, cash sent by registered post (sent at your own risk!) & PayPal (you need to register first at
www.paypal.com & there is a £0.50p surcharge to cover PayPal fees)

PLEASE NOTE that all payments must be sent in UK Pounds Sterling (£’s, GBP), except credit & debit cards where you can also pay in Euros or US Dollars. Payments sent in other currencies will not be accepted.






























 
  PHUTURE RAVE, PO BOX 23390, LONDON, SE16 7EL, ENGLAND
PHONE : +44 (0) 20 7232 0086 | FAX : +44 (0) 20 7231 5102 | E-MAIL : info [at] phuturerave [dot] com
Copyright © 2003-2008 Phuture Rave Entertainment Ltd. All Rights Reserved.