1 - How do I know if you have received my order?
2 - When will you send out my package?
3 - Do prices on the website include postage?
4 - What postage methods do you use?
5 - How much can I expect to pay for postage?
6 - What if I want to insure my parcel?
7 - How long will it take for my package to arrive?
8 - What happens if my parcel is lost in the post?
9 - Do prices shown on the website include VAT?
10 - Do I have to pay VAT?
11 - Can I pay by credit or debit card?
12 - What payment methods do you accept?
13 - Is it possible to place an order by phone or fax, i.e. not through the website?
14 - Can I listen to audio samples of records?
15 - Can I be removed from your mailing list?
16 - Can I cancel my order?
17 - Can I return goods if I’m not happy with them?
18 - What does the , & mean next to the product in the main product listing?
19 - I am a shop or distributor & want to order at wholesale prices. How do I do this?
20 - Do you use cookies? What is a cookie?
21 - Do you pass personal information on to third parties?
22 - Can I pay in a Non UK currency?
23 - I am receiving your mailing list emails, but I didn't subscribe to the mailing list. Why?
24 - I don't know how many £'s (UK Pounds Sterling, GBP) there are to my own countries currency?
25 - I'm putting products in my basket, but when I go to the checkout they disappear! What's wrong?
26 - I can't hear the audio, even though the headphone & graphic EQ symbol is appearing. What can I do?

12 - What payment methods do you accept?
We accept all major credit & debit cards (see above), & we also accept payment in the form of cheques, international money orders, bank transfer, postal orders, cash sent by registered post (sent at your own risk!) & PayPal (you need to register first at
www.paypal.com & there is a £0.50p surcharge to cover PayPal fees)

PLEASE NOTE that all payments must be sent in UK Pounds Sterling (£’s, GBP), except credit & debit cards where you can also pay in Euros or US Dollars. Payments sent in other currencies will not be accepted.

PHONE : +44 (0) 20 7232 0086 | FAX : +44 (0) 20 7231 5102 | E-MAIL : info [at] phuturerave [dot] com
Copyright © 2003-2008 Phuture Rave Entertainment Ltd. All Rights Reserved.